FAQs
Frequent questions
What is the estimated delivery time for my order?
We strive to get your order to you as swiftly as possible. Typically, our delivery time ranges from 3 to 5 business days. Please note that delivery times may vary depending on your location and any unforeseen circumstances. Rest assured, we're committed to ensuring your package arrives promptly.
How do I know what size to order?
We provide detailed sizing charts to help you find the perfect fit. You can find these charts on the Menu page, called "Table Size".
What if the item doesn't fit?
If your item doesn't fit as expected, don't worry! We offer hassle-free returns and exchanges. Please refer to our Returns Policy for more information.
What is your return policy?
We accept returns within 30 days of delivery for a full refund or exchange. Items must be unworn, unwashed, and in their original condition with tags attached. Please refer to our Returns Policy for detailed instructions.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer service team with your order number and details of the item you wish to return or exchange. We'll provide you with further instructions.
What forms of payment do you accept?
We accept all major credit cards, PayPal, and other secure payment methods. You can select your preferred payment option during checkout.
Will I be charged sales tax on my order?
Sales tax will be applied to orders based on the shipping address provided during checkout, in accordance with local tax laws.
How can I contact your customer service team?
You can reach our customer service team via email at reddragonofficialstore@gmail. com or by filling out the contact form on our website. We're here to assist you with any questions or concerns you may have.
Do you also make international deliveries?
Yes! International delivery times typically range from 10 to 30 business days, depending on your location and customs clearance processes. Please note that delivery times may vary due to factors such as customs inspections and local postal services. We appreciate your patience as we work to ensure your order reaches you as quickly as possible.
Where are the clothes made?
At the moment we have partnerships with factories in USA, UK and several countries in Europe.